The Cii is globally recognized as a premier provider of six sigma and lean process improvement training and certification. We help clients create and/or enhance current processes, systems and programs

The Cii is a multi-disciplined organization, dedicated to an "end to end" enhancement of the 21st century, Continuous Improvement Management Methodology (CIMM). Cii has a broad and deep range of expertise that solves business problems and makes substantial and lasting differences in individual and organizational performance. 

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With more than 30 years of experience in the Fortune 100, the Cii's professionals have effectively made improvements across a broad range from manufacturing to service industries including; Finance and Banking, Insurance, Manufacturing, Proprietary Education, Medical, Aerospace, Healthcare, Media, Entertainment, Call Centers and Transportation. Cii is setting the standard for Process and Continuous Improvement Living up to its mission our experience has returned on average of 10:1 of any organization’s investment in the Cii initiative.

Healthcare, Media, Entertainment, Call Centers and Transportation. Cii is setting the standard for Process and Continuous Improvement Living up to its mission our experience has returned on average of 10:1 of any organization’s investment in the Cii initiative.

"Using the experience of seasoned and dedicated Process Improvement professionals, the Cii has fine-tuned the traditional Business Process Management, Six Sigma and Lean methodologies, providing pragmatic and results-oriented training that is unmatched.  Staying true to the Continuous Improvement philosophy, the Cii has its own 21st century “solutions-based” methodology that we call “The New Brass Ring” or DMADD (Define-Measure-Analyze-Develop-Deliver) that leverages the strengths of the 20th century “discovery-based methodologies”,  adds the strengths of this millennia and provides results faster and lower risk."

- Phil Reinke - Founder

The Cii’s mission is to use the Right Tools on the Right Issues at the Right Time by the Right People for the Right Reasons.