Forward thinking mind, tool and behavior sets that take process improvement into the 21st century. 

What is Six Sigma?

For more than 25 years, the process improvement methodology, Six Sigma, has stood at the pinnacle of the Fortune 100 world. Following the DMAIC  (Define-Measure-Analyze-Improve-Control) method,”  it is a data driven approach that can be applied to any aspect of business. In many organizations, it is a measure of quality used to improve customer satisfaction, increase efficiency, eliminate waste, and increase profits. Six Sigma has saved organizations billions of dollars and remains as the improvement method that many companies continue to depend upon to address customer issues.  


Traditional process improvement is informally or formally based on “scientific method” to discover “root-causes” and create solutions based on the “discoveries".  Many times these efforts are likened to “recreating the wheel.” The Cii has labeled traditional process improvement as “discovery-based, problem solving.” Recognizing this as the weaknesses of 20th Century Process Improvement methodologies, our founder created DMADD, Define-Measure-Analyze-Develop-Deliver, a unique Process Improvement discipline designed to address modern day challenges.  It is a solution-based method that delivers quicker return on investment (ROI) with lower risk and proven results. 


 DMADD is based upon the age-old axiom that “…nothing is new under the sun…” and differs from the traditional improvement methodologies through its focus on clear definition of the issue and identification of “solutions” rather than on “discovery.”  This focus provides a lower risk, faster methodology that they call “Solution-based” problem solving.

15 years in the making, DMADD is a Cii exclusive methodology that is leveraging the benefits of the 21st century to deliver effective results quickly and effectively. It can take your organization into the 21st century and help it move from surviving to thriving provided only by Cii trained and certified individuals.

DMADD can stand alone if your organization has no formalized improvement methodology or it can be part of an overall Continuous Improvement Management Methodology.  DMADD is not a cultural change based methodology; it is about results. 
Its the 21st century way to Think, Act and the Tools to use…that support a comprehensive system that only the Cii can provide.

Contact us to learn how our services can provide solutions for your organization

The Benefits of Process Improvement


  • Career advancement

  • Personal growth

  • Increased self-esteem and confidence

  • Increased level of job performance

  • Improved marketability


  • Growth advancement

  • Create an improvement system with proven tools

  • Improve your most important asset; your employees

  • Achieve organizational excellence in business process improvement

  • Excellent ROI – 10:1 or greater

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