White Belt Domain Objectives


White Belts focus on tools and tactics that are simple to use and provide significant and measurable results by the end of the participant’s projects. The Cii White Belt is often the answer. Depending on an organization’s specific needs, the White Belt can be tailored to act as an introduction to Lean, DMAIC Green Belt and/or Cii DMADD.

White Belts can be an organization's foundation and at the employee-level, where significant and lasting differences can be made, cost-effectively. The White Belt strategy can address with individuals working on individual issues, or in groups, working on a specific issue.


White belt DOMAIN


#1 History of Process Improvement (10%)

1 Process Improvement Introduction and Essential Concepts


#2 Define Phase Deliverables (10%)


2 The Essential Elements of Change Management

2.1 Straight Talk (Tool)

2.2 Executive Project Overview (EPO)

2.3 Developing an Effective Problem Statement

2.4 Charter (Tool)

2.5 Exit Strategy

2.6 Charter

2.7 Baseline Measurement


#3 Measure Phase Deliverables (20%)


3 Understanding your Process

3.1 Data Collection

3.1.1 Numeric Data

3.1.2 Visual Data

3.1.3 Verbal Data

3.2 SPIOC (Tool)

3.3 Flow Charting


#4 Analyze Phase Deliverables (20%)


4 Analyzing your Problem

4.1 Process Door - Flow Chart (Tool)

4.2 Data Door - Data Analysis (Tool)

4.3 Cause/Effect Diagram (Tool)


#5 Improve Phase Deliverables (20%)


5 Solution Development

5.1 Brainstorming and the 70 DMADD Solutions (Tool)

5.2 To Be Process Mapping

5.3 Service Level Agreements

5.4 Standard Operating Procedures


#6 Control (Continuity) Phase Deliverables (20%)


6 Making Change

6.1 Improvement Authorization Grid

6.2 Project Tracking and Reporting

6.3 Making Change Last

6.4 Change Management Triad

6.4.1 Stakeholder Analysis

6.4.2 Influence Strategy

6.4.3 Communication Plan

6.5 Standard Operating Procedures

6.6 Measuring, Managing and Sustaining Success